Network Edge Services
Design Services
Network Edge delivers the essential services required to plan, design
and implement architectural improvements to the network, including;
Project Services
Project services span the management and/or implementation of ongoing
change or improvement as determined by the customer, including:
Remedial Services
Remedial services cover the restoration of the network to full operation
and functionality in accordance with the service provider's or manufacturer's
specifications. They include:
Proactive Management Services
Proactive Management services ensure that individual components of the
network and the network as a whole operate to contracted service levels:
Network Administration Services
Network Edge provides 24 x 7 support as the first point of contact for
all network service events including faults, moves adds and changes, new
services, billing, and asset enquiries. This includes the screening and
prioritisation of service orders and ensuring they are forwarded to the
appropriate third party for action if required. Service components include:
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